Casino Q&A with Ben Head From BetGoodwin
We speak to Ben Head, Director at BetGoodwin, to talk all things live casino, video game shows, and future plans for the brand.
The BetGoodwin brand has actually been operating for nearly 30 years. The gambling establishment website has actually been a stick out for customer care, which Ben discusses below.
Q: BetGoodwin has a strong heritage in horse racing. How has this influenced the development of your live gambling establishment offerings?
At BetGoodwin, our roots in horse racing go back years! Horse racing has to do with enjoyment, real-time action and sharp decision-making. Our casino offers that exact same enjoyment along with our customer-first state of mind - we pursue a superior customer experience.
Q: With the launch of BetGoodwin Casino in December 2023, what were the main objectives for going into the online gambling establishment market?
Launching BetGoodwin Casino in December 2023 was a natural development for us. The goal was to match our sports betting offering and offer players with a broader home entertainment experience, all under one trusted brand while maintaining the high requirements and customer care that BetGoodwin is known for.
Q: Can you share insights into the selection procedure for live gambling establishment video games and how you guarantee they meet gamer expectations?
At BetGoodwin, we're extremely selective about the video games we bring on board. We prioritise quality over amount, concentrating on relied on service providers like Evolution Gaming and Pragmatic Play. We analyse gamer trends, listen to consumer feedback, and make sure that any brand-new live game fits the BetGoodwin experience.
Selective by Design. Trusted by Players.
Q: How does BetGoodwin distinguish its live casino experience from competitors in the UK market?
We speak to Ben Head, Director at BetGoodwin, to talk all things live casino, video game shows, and future plans for the brand.
The BetGoodwin brand has actually been operating for nearly 30 years. The gambling establishment website has actually been a stick out for customer care, which Ben discusses below.
Q: BetGoodwin has a strong heritage in horse racing. How has this influenced the development of your live gambling establishment offerings?
At BetGoodwin, our roots in horse racing go back years! Horse racing has to do with enjoyment, real-time action and sharp decision-making. Our casino offers that exact same enjoyment along with our customer-first state of mind - we pursue a superior customer experience.
Q: With the launch of BetGoodwin Casino in December 2023, what were the main objectives for going into the online gambling establishment market?
Launching BetGoodwin Casino in December 2023 was a natural development for us. The goal was to match our sports betting offering and offer players with a broader home entertainment experience, all under one trusted brand while maintaining the high requirements and customer care that BetGoodwin is known for.
Q: Can you share insights into the selection procedure for live gambling establishment video games and how you guarantee they meet gamer expectations?
At BetGoodwin, we're extremely selective about the video games we bring on board. We prioritise quality over amount, concentrating on relied on service providers like Evolution Gaming and Pragmatic Play. We analyse gamer trends, listen to consumer feedback, and make sure that any brand-new live game fits the BetGoodwin experience.
Selective by Design. Trusted by Players.
Q: How does BetGoodwin distinguish its live casino experience from competitors in the UK market?